Privacy Policy — Children's Information

This service is intended for adult parents and legal guardians, not children. This policy is a draft for legal review; an email confirmation does not by itself establish COPPA compliance.

Information an adult provides

We collect the parent's name, email, optional contact number, and country. For a child, we ask only for first name, age, gift wish and a brief achievement for the letter. Do not enter a child's full name, address, school, photo or contact details.

Parental permission

Before AI production, an adult must accept this policy and confirm permission through a link sent to their email. Parents may review, correct or request deletion of their child's information, refuse further use, or withdraw permission by contacting …. A parent may decline optional launch emails and advertising measurement. No child account is created.

How information is used and shared

We use it only to create and deliver the requested Santa message. Necessary production services receive only relevant information: AI text generation, ElevenLabs voice synthesis, HeyGen video generation, email delivery through Resend, and Stripe payments when enabled. These services may process information outside your country. We do not sell children's information or send it to advertising platforms. Optional Meta measurement contains aggregate purchase values and currency, not letter details or children's names.

Retention and security

Unpaid orders are anonymized after 30 days. Delivered videos and personal details expire after 12 months. Private links and restricted file access protect orders. Minimal financial records may be kept where legally required. Encrypted backups are held for 30 days, with monthly backups for up to 12 months; deleted information in backups expires within that period and is not used for normal operations.

US launch waitlist

With your separate permission, we store your adult email and consent record to announce the US launch. We send a confirmation link that expires in 24 hours; only after you explicitly confirm it will you join the launch mailing list. Email scanners visiting the link do not subscribe you. You can request removal using the contact above. The waitlist does not create a child account or charge you.

COPPA and contact

COPPA concerns children's information, including information processed by production providers. Before paid US launch, the operator must obtain legal review of the parental verification method and provider disclosures. The operator's legal identity and postal address must be supplied before launch. Questions or requests: ….